Refund Policy
Returns: You may request a return within 14 days of receiving your item.
Condition: Items must be unused, in original packaging, and in the same condition you received them.
Refunds: Once your return is received and inspected, we’ll process your refund back to your original payment method. Please allow 5–10 business days for it to reflect.
Exchanges: Need a replacement? If the item is defective or damaged, we’ll happily send you a new one.
Our Trust Guarantee
Our Trust Guarantee
At ARTORIA, your satisfaction means everything to us. We want you to shop with confidence, knowing that every order is protected by our Trust Guarantee:
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Safe & Secure Checkout
All payments are encrypted and processed through trusted gateways, so your personal information stays protected. -
Tracked Shipping
Every order comes with a tracking number, so you’ll always know where your package is on its journey to you. -
Easy Refunds & Returns
If your item arrives damaged, defective, or not as described, simply contact us within 14 days of delivery. We’ll guide you through a hassle-free return or refund process. -
Responsive Customer Support
Our team is always here to help! If you have questions about your order, shipping, or products, just reach out to us via email at support@wwwartoria.com
Or you can send in a message via the Feedback form below!
We value your trust and want to ensure every shopping experience is smooth, safe, and worry-free! .⭑